Now with voice calls · A2P compliant · Multi-tenant

Every channel.
Every workflow.
One platform.

BittaFlow is the business operating system for teams running one location or twenty — SMS, voice, automation, billing, analytics, and compliance in one unified workspace.

0+Modules included
0 rolesAdmin · Business · Site
0 industriesReady-made workflows
Powered by📞 Twilio💳 Stripe🔥 Firebase📊 Google Analytics🔎 Search Console📣 Google Ads📧 SendGrid💬 WhatsApp Business
Built for your industry

Works for any business that runs on customer relationships

Pick your industry to see the exact workflow BittaFlow automates for you.

Full chairs, zero front-desk chaos

  • Online booking + 24-hr SMS reminder reduces no-shows by 40%
  • Digital intake forms sent before the appointment — no paper
  • Stripe pay-link by SMS collects most invoices same day
  • Post-visit review request automation builds Google reputation
See the full Dental playbook →
BittaFlow InboxLive
Hi, can I book a cleaning for next week?
Of course! I have Tuesday 10 AM or Thursday 2 PM. Which works?
Tuesday 10 is perfect.
✓ Appointment confirmed · Intake form sent by SMS · Reminder scheduled 24h before
The workflow

From first contact to paid — handled inside BittaFlow

Every step of the customer journey in one place. No tab switching, no data re-entry.

💬
01
Customer reaches out
Any channel — call, SMS, WhatsApp, or form.
📥
02
Inbox receives it
One thread per contact, staff assigned.
📅
03
Appointment booked
Online or by staff, confirmation sent instantly.
📝
04
Intake completed
Digital form link sent, data auto-attaches.
💳
05
Invoice sent & paid
Stripe pay-link by SMS. Most pay same day.
06
Review & recall
Auto review request + timed recall sequence.
Full platform

18+ modules. Fully connected. Nothing missing.

Replace your entire disconnected stack with one workspace your whole team shares.

Communications

💬

Unified Inbox

SMS, WhatsApp, voice, and email in one thread per contact. All channels, one history — zero context switching.

SMSWhatsAppVoiceEmail
📞

Voice Calls & Voicemail

Inbound call routing, click-to-call outbound, call recordings, and automatic voicemail transcription — all logged to the contact record.

Inbound routingRecordingTranscription
📢

Marketing Campaigns

Email and SMS broadcast campaigns with a drag-and-drop email editor, audience segmentation, and live campaign insight reports.

Email editorSMS blastsInsights
📣

Announcements

Push team-wide or site-specific announcements to staff dashboards. Pin important updates — everyone stays aligned.

PinnedPer siteRole-targeted

CRM & Patients

👤

Patient & Contact Records

Full CRM per contact: conversation history, appointments, invoices, forms, family links, and custom fields — all in one place. No separate database needed.

Family linksCustom fieldsTimeline
🦷

Dental Chart & Treatment Plans

Built-in tooth chart with condition tracking, treatment plan templates, perio settings, and notes — purpose-built for dental practices.

Tooth chartPerioTx plans
🏆

Pipelines & Sales

Drag-and-drop CRM pipelines with custom stages, contact segmentation, activity log, and automated stage transitions.

Drag & dropSegmentsActivity log

Scheduling

📅

Appointments

Online booking pages, staff calendar view, drag-to-reschedule, appointment requests queue, and no-show tracking.

Online bookingRequestsRecall
🔁

Recall Automation

Timed recall sequences fire automatically at the right interval — bring back patients who haven't visited in 6 or 12 months.

6-month12-monthCustom intervals
📋

Appointment Statuses

Custom appointment status workflows — confirmed, arrived, in-chair, completed, no-show. Track every step of the visit in real time.

Custom statusesNo-show flag

Automation Engine

Trigger-based workflows — missed call, new lead, overdue invoice. 13+ templates, branch logic, A/B testing, and a live simulator.

13+ templatesBranch logicSimulator

Billing & Revenue

💳

Invoices & Pay-links

Create invoices in seconds. Stripe pay-link delivered by SMS or email. Track paid, pending, and overdue in one view.

StripePay-by-linkOverdue alerts
🏷️

Service Catalog

Build your full service catalog with prices, taxes, and insurance codes. Attach services to invoices in two clicks.

Tax ratesInsurance codes
🎁

Packages & Memberships

Create service bundles and membership plans. Sell recurring packages via Stripe — patients pay monthly or annually.

BundlesRecurringStripe
🏷

Discount Plans & Promotions

Create discount plans for uninsured patients and time-limited promotions. Apply automatically at invoice creation.

Discount plansPromotionsAuto-apply

Practice & Site Management

📝

Forms & Digital Intake

Custom form builder, kiosk mode, shareable links, and form submission tracking — all attached to the contact record.

KioskTemplatesSubmissions log

Reputation Management

Automated Google review requests, review routing by rating, response management, and Google profile sync.

Google ReviewsAuto-requestRouting
🖼️

Clinic Gallery & Profile

Upload clinic photos, update opening hours, team profiles, and public-facing details — all managed from one panel.

Photo galleryHoursTeam profiles
📊

Analytics Suite

GA4, Google Search Console, and Google Ads embedded inside the CRM. Full funnel — from ad click to booked appointment.

GA4Search ConsoleGoogle Ads

White-label & Branding

🎨

White-label Branding

Custom logo, brand colors, sidebar color, button style, and public tagline — applied to booking pages, intake forms, invoice portals, and pay-links.

LogoColorsCustom portal
🌐

Custom Domain Mapping

Map your own domain (e.g. app.yourpractice.com) to your BittaFlow workspace. SSL provisioned automatically. Available on Pro.

Custom domainSSL autoPro plan
🔔

Notification Centre

Per-user notification preferences for every event type — instant push, daily digest, or quiet hours. Managed per business and site.

Per userDigestQuiet hours
Why BittaFlow

Five things that set BittaFlow apart

Click through each tab to see the proof.

One account. Every location. Complete control.

BittaFlow is built for operators running multiple businesses or franchise locations — not just a single practice.

🛡️
Platform admin console
Manage every tenant from one dashboard — subscriptions, Twilio numbers, A2P compliance, and audit logs across all businesses.
🗺️
Business → Sites hierarchy
Each business can have unlimited sites (locations). Every site gets its own inbox, phone number, staff, and analytics — fully isolated.
📊
Consolidated reporting
Business owners see rolled-up analytics across all their locations. Admins see across all businesses. Staff see only their site.
📦
Plan-gated features
Usage limits (SMS, sites, staff seats) enforced server-side per plan. Upgrade paths, manual overrides, and billing all managed in the admin console.
Platform hierarchy
Platform Admin
All businesses
All Twilio numbers
A2P oversight
Billing & packages
Business Owner
All sites
Staff & roles
Consolidated analytics
Subscription & billing
Site Staff
Site inbox
Appointments
Patients & billing
Automation runs
Automation engine

Every follow-up, reminder and nudge — on autopilot.

Build trigger-based workflows in minutes. A missed call texts back in 30 seconds. A new lead gets a welcome sequence. An overdue invoice chases itself. No code required.

🎛️
Visual workflow builder
Drag triggers, conditions, wait steps, branches, and sends. Test-run simulates every step without sending.
📡
Multi-channel sends
SMS, WhatsApp, email — all governed by the same consent and opt-out rules.
🔀
A/B branches & conditionals
Branch on replies, wait on appointment status, A/B test message copy.
📋
13+ ready-made templates
Start from a proven workflow. Most teams ship their first automation in under 30 minutes.
Ready-made templates13+ included
📞
Missed call → SMS + task
Missed call recovery
SMSTask
📅
24-hour appointment reminder
Reminders
SMSEmail
Post-visit review request
Reputation
SMS
💸
Invoice overdue reminder
Billing
EmailSMS
👋
Welcome new contact
Onboarding
SMSEmail
🔁
No-show recall campaign
Re-engagement
SMSBranch
💳
Payment follow-up & thank-you
Billing
Email
📨
Quote follow-up sequence
Sales
EmailA/B
The numbers

See exactly what it's worth to you

Every missed call is lost revenue. BittaFlow captures it, follows up, and collects payment automatically.

📞
0%
Fewer missed calls lost
📅
0×
More bookings vs voicemail
💳
0 days
Cut from AR cycle
0 min
First automation live

ROI calculator

Drag the sliders to see what BittaFlow recovers for you.

Calls / leads you miss per month40
Average value per customer ($)$500
Conversion of recovered leads25%
$5,000
Recovered revenue / month
$60,000
Recovered revenue / year

That's roughly 10 extra customers won back every month.

↑ 40% fewer no-shows

Before BittaFlow our front desk was on the phone all day. Now patients book, fill intake, and pay by SMS. 40% fewer no-shows.

SK
Sarah K.
Practice Manager · Lakeside Dental
↑ 2× viewings booked

Every agent had their own WhatsApp. BittaFlow centralised everything — we doubled viewings in 3 months.

FA
Faisal A.
Director · Atlas Realty Group
↓ 18 days off AR cycle

The Stripe pay-link closed a $14k invoice in nine minutes. My finance team isn't chasing receivables anymore.

AM
Ayesha M.
CFO · Northpath Services
8 sites · 1 account

I manage 8 clinic sites from one BittaFlow account. Each location has its own inbox and number. Admin view shows me everything.

AP
Dr. Amir P.
Medical Director · Nova Health Group
↑ 60% fewer no-shows

Half my clients book on WhatsApp at midnight. BittaFlow confirms instantly, collects the deposit, sends the reminder.

PM
Priya M.
Owner · Petal & Glow Salon
↑ 2× quote close rate

After-hours calls used to go to voicemail. Now every emergency is booked with a deposit before we arrive.

MT
Mike T.
Owner · SwiftFix Plumbing
Pricing

Plans that scale with your business

All plans include core features. Limits scale with your tier. Cancel anytime.

Starter
$79 /mo

For single-location businesses getting started.

  • 1 site · up to 5 staff
  • 500 SMS / month
  • Unified inbox & CRM
  • Scheduling & booking
  • Automation (5 active)
  • Billing & invoices
  • Reviews & reputation
Get Starter →
Most popular
Growth
$199 /mo

For growing teams with multiple sites.

  • 5 sites · up to 25 staff
  • 2,500 SMS / month
  • Everything in Starter
  • Unlimited automations
  • Marketing campaigns
  • Analytics (GA4, GSC, Ads)
  • A2P 10DLC compliance
  • Packages & discounts
Get Growth →
Pro
$399 /mo

For enterprise ops with custom domains and full control.

  • Unlimited sites & staff
  • 10,000 SMS / month
  • Everything in Growth
  • Custom domain mapping
  • White-label branding
  • Full audit log & RBAC
  • Priority support
Talk to sales →
Trust & compliance

Enterprise-grade security, by default

🛡️

A2P 10DLC & TCR

Brand and campaign registration via Twilio TrustHub. SMS blocked automatically if A2P is pending.

📋

Append-only audit trail

Every action, message, and data view logged with actor, timestamp, and outcome — exportable on demand.

🔐

End-to-end encryption

All calls, messages, and data encrypted at rest and in transit via Firebase / Google Cloud infrastructure.

🌍

GDPR & TCPA ready

Consent capture, data export, right-to-delete, and opt-out enforcement built into every channel.

👥

Role-based access

Granular permissions at the API layer. Staff see only their site. No cross-tenant data leakage.

📜

Consent & quiet hours

STOP / unsubscribe enforced before every SMS. Quiet hours per business. TCPA-aligned defaults.

FAQ

Frequently asked questions

Get started

Talk to our team

We'll show you BittaFlow handling a real workflow in your industry — live, on a call, in under 10 minutes.

Live demo in under 10 minutes
Hands-on onboarding & setup included
Works for single-site and multi-location
A2P compliance setup guided step-by-step
hello@bittanic.com

Avg response under 2 hours · Mon–Sat, 9am–9pm

Avg response under 2 hours · Mon–Sat, 9am–9pm

Ready to start

The full platform,
ready when you are.

18+ modules, every channel, compliance built-in — one workspace for businesses that want to run leaner and grow faster.

No credit card required · Cancel anytime